Monday to Friday, 8am – 6:00pm
If you need care out of those days, please ask and I might be able to help.

I provide fruit and drinks. You are required to supply baby food/milk for your baby which can be eaten cold or warmed up by me. You are required to provide all meals and snacks for your child – I can warm food but I cannot cook any foods. I also have a Healthy eating policy.

You are required to provide nappies, wipes, creams, sunscreen and a change of clothes for your child. Please provide outdoor clothing appropriate for the weather – hats & gloves for winter, sun hat, cardigans or lightweight coat for summer, etc. Please bring a coat for your child regardless of the weather. It is easier to take layers off! Please ensure your child has appropriate footwear for outings/walks so that their feet are well protected.

Getting used to a new carer can be difficult for some children and can be upsetting for parents. We will work together to help your child settle in. We can do this with several short, to begin with you may stay with your child, gradually leaving him/her for longer spells until he/she is happy.

It is normal for children to get upset as you leave (even those well settled!). To help ease this, I would ask that you keep your departure as brief as possible. Typically, children settle down shortly after a parent leaves. However, if your child remains upset for a prolonged period, I will contact you to see what you wish to do – you may want to come back to stay with us for the remainder of that visit, or come back and collect your child, or leave your child a while longer to see if he/she settles. If your child is very upset, I may request you come back and stay with him/her or come and collect him/her.

I am happy to offer term-time only contracts. These are charged at full fees through term-time and half fees for your school’s publicised holidays. This is to hold your child’s space open.

To discontinue with the childcare contract parents are required to give in writing an email/letter dating a 4-week payable notice period in advance.

NOTE: The first 2 weeks of the contract are classed as a Trial Period for both parties. There is no notice required for termination during this period.

This contract may be terminated without notice if the child’s behaviour becomes such that the safety and well being of other children in my care are threatened.

You will be asked to sign a contract which is legally binding and will protect both you and I. The contract will specific to your child’s care. The contract contains a 4 week trial period. During this time no notice is required by either party should things not work out. After the 4 weeks, both parties are required to give 4 weeks notice to terminate the contract, during which time care/fees are still in place.

I will record information about your child such as full name, date of birth, address, doctor’s surgery, emergency contacts, routines, likes & dislikes, comfort items/techniques, allergies, hours of care, fees, etc. You will have access to this information about your own child, but not any other children.

This information may be shared with appropriate bodies if changes in a child’s behaviour/physical body are not explained adequately (e.g. Social Services). This is detailed in my child Protection Policy.

Parents using childcare vouchers will need to inform us of the company they wish to use so we can assist. Parents will have full responsibility for any third-party funding and will need to inform us should the funding affect any agreement that has been made in their contract.

Parents wishing to claim for the childcare element of tax credit will be required to fill out the form provided by HMRC,TC689 download. During the settling period this form will need to be completed along with all the relevant childcare forms.

Parents who use the service and have a child aged 2,3,or 4 years old can receive Government funding towards their childcare costs. To apply contact Medway Early year Team.